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Paralegal (Intake) – Survivor and Family Justice Workgroup


Paralegal –
 Paralegal (Intake) – Survivor and Family Justice Workgroup




$52,000k – $54,080k/ annually DOE, with excellent benefits



Application Deadline:

Continuous until position is filled.

About the Position:

Are you interested in joining an organization dedicated to increasing access to justice while addressing systemic inequities among the most vulnerable members of the Greater Los Angeles area? If yes, LAFLA is the place for you!

The Organization: LAFLA is a nonprofit law firm that protects and advances the rights of the most underserved—leveling the playing field and ensuring that everyone can have access to the justice system. Celebrating 95 years of service to Los Angeles communities, LAFLA is the first and most experienced legal aid organization in Greater Los Angeles. LAFLA has more than 200 employees, including more than 100 attorneys, who provide free services and resources on a broad range of civil legal issues that impact healthy, safety, and self-sufficiency. Every year, LAFLA helps more than 100,000 people find their voice, regain control of their lives, and build a brighter future. Our unique combination of neighborhood offices, self-help centers at courthouses, and domestic violence clinics puts LAFLA on the frontlines in communities at the forefront of change. LAFLA also engages in impact litigation to help enact long-term systemic change—actively collaborating with a network of public and private partners to expand access to justice, identify needs in the communities we serve, and change laws and policies that adversely affect the underserved. For more information, please visit www.lafla.org.

The Workgroup: The Survivor and Family Justice Workgroup assists survivors of domestic violence with restraining order cases and other family law relief in connection with divorce, paternity, and custody and support matters. Assistance is provided through court-based domestic violence clinics, a domestic violence hotline, and a virtual family law clinic.

LAFLA is currently accepting applications for the position of Intake Paralegal – SFJWG.


• A four (4) year college degree or Paralegal Certificate;
• One (1) year relevant work or volunteer experience preferred;
• Experience conducting interviews with individuals in crisis;
• Bilingual in English and Spanish (required);
• Ability to manage high-volume caseload;
• Demonstrated knowledge of domestic violence;
• Excellent written and verbal communication skills;
• Demonstrated ability to function professionally and effectively under pressure;
• Experience working with diverse client populations, including low-income communities and/or linguistically isolated communities
• Bilingual preferred

Examples of Duties:

• Staff our live legal advice line from 9am-12pm each day, offering client-centered and trauma-informed assistance to clients experiencing a legal crisis;
• Spend afternoons returning potential client calls, documenting casework and sending completed cases for attorney review, and engaging in ongoing training;
• Assist walk-in applicants and cover the front desk of LAFLA’s community offices, as needed;
• Document client facts and advice given in a timely and sufficiently detailed manner;
• Develop “case pitches” for cases that should be considered by staff attorneys for further representation;
• Keep Managing Attorney informed about the range of client needs you’re seeing, and about what client-facing materials assist you in advising callers;
• Set firm boundaries with callers so that they understand you are not forming an ongoing relationship with the caller;
• Develop appropriate outreach materials and disseminate information about rights and benefits available to survivors of domestic violence related to family law;
• Conduct domestic violence-related family law trainings to client communities, partner organizations, community groups and related service providers
• Contribute to the organization’s DEI plan and goals (via surveys, interviews, etc), supporting all DEI initiatives and helping to promote inclusion in a thoughtful way;
• To view LAFLA’s Commitment to DEI, please go to https://lafla.org/who-we-are/diversity-equity-inclusion-justice-at-lafla/

How to Apply:

HOW TO APPLY – Please submit a cover letter and resume online to sfwgjobs@lafla.org. Include “Intake Paralegal position” in the subject line.

INTRODUCTORY PERIOD – A nine-month introductory period will be required.

AN EQUAL OPPORTUNITY EMPLOYER: Selection will be based solely on merit and will be without discrimination because of race, color, national origin, ancestry, ethnicity, citizenship, creed, sex, gender, sexual orientation, gender identity, transgender status, age, religion, genetic information, physical or mental disability, medical condition, military or veteran status, pregnancy, childbirth or related medical condition, marital or registered domestic partners status, or any other legally protected status.

The organization is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process or expect to require an accommodation if hired, please contact humanresources@lafla.org.

Benefits & Compensation

LAFLA offers a diverse environment with competitive compensation based on comparable public interest salaries. We also offer a generous benefits package for full-time employees including medical, dental, and vision for employees and dependents, life insurance, long-term disability and long-term care insurance, and 403(b) retirement plan. Eligible employees may also qualify for bilingual supplements, law student loan reimbursements, and a cell phone stipend. Please visit https://lafla.org/get-involved/careers/ for our salary scale for union, non-management staff.