As LAFLA’s first Chief Operating Officer, Susan Vincent supervises our IT, Facilities, and Human Resources departments, with the goal of improving inter-departmental collaboration and making LAFLA a better place to work for all LAFLAns.

Susan joined LAFLA in 2019 as the Managing Attorney for Client Intake, supervising multi-channel intake across all of LAFLA’s offices. More recently, as LAFLA’s Managing Attorney for Data and Innovation, Susan has been responsible for LegalServer administration, conducting tech trainings, working with program staff to streamline business processes, creating reports and visualizations to encourage data-informed decision making, building grant tracking and reporting tools, and technology project management.

Prior to joining LAFLA, Susan served as the Director of Legal Programs at Christian Legal Aid of Los Angeles. She has also worked as a court-appointed mediator in the High Court of Uganda, advised the Supreme Court of Rwanda on case management and alternative dispute resolution, and volunteered as a mediator in the Los Angeles Small Claims courts. Susan received their Juris Doctor and Master of Dispute Resolution degrees from Pepperdine School of Law.